Impact of workplace incivility on horizontal solidarity and perceptions of job-insecurity
Heilbrunn, S. & Itzkovich, Y.
8th Annual Conference of the EuroMed Academy of Business Proceedings
Incivility Quantitative
Drawing on the social exchange model and Lazarus' theory of cognitive appraisal, we investigated the relationship between perceived workplace incivility and two possible outcomes—horizontal solidarity and perceptions of job-insecurity—while differentiating between two separate sources of perpetrators. Hypothesis one maintained that incivility perpetrated by managers will not impact the exchange relationship with the target's co-workers, as they are not part of the exchange. Nevertheless, following the social exchange theory, when co-workers perpetrate the uncivil act, solidarity with co-workers will be damaged. Drawing on theory of cognitive appraisal, hypothesis two suggested that incivility will be assessed as a threat to employees' job-security when a manager perpetrates the uncivil encounter; yet when the uncivil encounter is perpetrated by a peer, incivility will not lead to emotional perception of job insecurity, as the target will have more resources to cope with the uncivil encounter. Data were collected in 2014 in Israel through an online questionnaire, yielding 648 valid responses. The data were analyzed using structural equation modeling. The model's goodness of fit data indicated a very good fit to the proposed relationships. The paper discusses implications of differentiating between supervisor- and peer-perpetrated incivility for theories of exchange, stress, and workplace mistreatment, and points to limitations and directions for future research.
Cite
Heilbrunn, S., & Itzkovich, Y. (2015). Impact of workplace incivility on horizontal solidarity and perceptions of job-insecurity. 8th Annual Conference of the EuroMed Academy of Business Proceedings.
Heilbrunn, S., and Y. Itzkovich. "Impact of workplace incivility on horizontal solidarity and perceptions of job-insecurity." 8th Annual Conference of the EuroMed Academy of Business Proceedings, 2015.
Heilbrunn, S., and Y. Itzkovich. 2015. "Impact of workplace incivility on horizontal solidarity and perceptions of job-insecurity." 8th Annual Conference of the EuroMed Academy of Business Proceedings.
@inproceedings{heilbrunn2015,
title = {Impact of workplace incivility on horizontal solidarity and perceptions of job-insecurity},
author = {Heilbrunn, S. and Itzkovich, Y.},
booktitle = {8th Annual Conference of the EuroMed Academy of Business Proceedings},
year = {2015}
}