Workplace mistreatment damages employees and organizations and should be mitigated. Thus, the present study's primary goal was to develop, employ, and evaluate an intervention program to promote a safer organizational climate in a public sector organization. In this study, UNESCO's four pillars of lifelong learning were applied to alleviate mistreatment and promote a sustainable and safer climate. Using a qualitative research method, employees were interviewed once before a sequence of two workshops to capture their experiences and perceptions regarding mistreatment, and again a few weeks after completing the intervention to examine its impact. The first workshop raised an awareness of mistreatment, and the second provided the participants with practical and personal tools to cope with mistreatment. The intervention was found to increase knowledge and understanding and allowed for the acquisition of competencies and tools that enhanced employees' ability to spend time together, improve their social climate, and flourish personally and professionally. Limitations and implications for future research are also discussed.
Cite
Itzkovich, Y., & Dolev, N. (2021). Cultivating a safer climate: Mistreatment intervention using the four pillars of education. Societies, 11(2), 1-14. https://doi.org/10.3390/soc11020048
Itzkovich, Y., and N. Dolev. "Cultivating a safer climate: Mistreatment intervention using the four pillars of education." Societies, vol. 11, no. 2, 2021, pp. 1-14. https://doi.org/10.3390/soc11020048.
Itzkovich, Y., and N. Dolev. 2021. "Cultivating a safer climate: Mistreatment intervention using the four pillars of education." Societies 11 (2): 1-14. https://doi.org/10.3390/soc11020048.
@article{itzkovich2021,
title = {Cultivating a safer climate: Mistreatment intervention using the four pillars of education},
author = {Itzkovich, Y. and Dolev, N.},
journal = {Societies},
year = {2021},
volume = {11},
number = {2},
pages = {1-14},
doi = {10.3390/soc11020048}
}